After Effects warning: Unable to create font

31stMay. × ’11

I noticed a strange error while trying to open a project I created on OS X 10.6.6, right after upgrading to 10.6.7 and applying the Snow Leopard Font Update. When launching After Effects CS5 it popped up a dialog error message stating After Effects warning: Unable to create font. I searched Google and found that After Effects will error out if it does not find the Verdana font installed on your system. I also use Suitcase Fusion and opened that up to find that Verdana was in fact not activated. So I reactivated Verdana, closed and relaunched After Effects CS5, and to my surprise it worked fine again.

I suspect that after the Snow Leopard Font Update, it somehow deactivated Verdana. I wish After Effects CS5 would pop up a more descriptive window stating something like, “After Effects Warning: Verdana font not installed. Please re-install.”, but at this point I’m just happy to have it working again.

I hope this helps someone out there.

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26 Comments

  1. Nicolas Iwashita
    Posted June 9, 2011 at 5:12 pm | Permalink

    Thank you very much!

    WORKED!

    Nico

  2. David
    Posted July 18, 2011 at 9:26 pm | Permalink

    Thank you so much for all!

  3. Posted August 27, 2011 at 8:36 am | Permalink

    Worked for me too. Thank you

  4. Brian White
    Posted September 23, 2011 at 3:41 pm | Permalink

    thanks! worked for me!

  5. Caio
    Posted October 2, 2011 at 4:36 pm | Permalink

    Eric,

    I thank you for helping us really has a problem like his, to enable the Verdana suitecase worked normally, thanks!

  6. Posted October 6, 2011 at 2:00 am | Permalink

    Thanks budy..

  7. Imran
    Posted October 16, 2011 at 2:25 pm | Permalink

    Thank you very much, Eric.

  8. Marko Pfann
    Posted October 20, 2011 at 12:33 pm | Permalink

    Thanks mate!

  9. toomeb
    Posted November 24, 2011 at 2:34 pm | Permalink

    Awesome, thank you so much for posting this.

  10. sameerarc
    Posted December 6, 2011 at 4:04 pm | Permalink

    It works!!! thanks a lot…….

  11. Posted December 12, 2011 at 4:11 pm | Permalink

    amazing.. thank you.

  12. Posted December 13, 2011 at 10:33 pm | Permalink

    Eric! Your the man thanks so much. After searching the internet for 3hrs I found your site and it totally worked. Thanks again!!!

  13. Posted December 13, 2011 at 11:03 pm | Permalink

    No prob guys. Happy this is helping some of you.

  14. Thomas de Regt
    Posted December 26, 2011 at 2:00 pm | Permalink

    Thanks man, shoulda looked for a sollution before reinstalling AE..XD

  15. Ursulun
    Posted January 19, 2012 at 4:05 pm | Permalink

    Thanks a lot ! Found your lifesaving article in 3 sec.
    You saved me a lot of time !!!

  16. Posted January 23, 2012 at 10:26 pm | Permalink

    Thanks. It makes me want to start posting to help
    not that it has anything to do with anything but hope this helps someone out there
    when using photos in flash from photoshop to keep the color correct make sure the color setting in photosshop are set to generic before saving.

  17. Bryan
    Posted January 29, 2012 at 4:02 pm | Permalink

    You’re a life saver. I wouldn’t have never figured out that a lack of Verdana was causing the issue…

  18. Erik
    Posted January 31, 2012 at 12:22 am | Permalink

    You’re incredible! Thanks so much for this thoughtful post!

  19. David
    Posted January 31, 2012 at 3:53 pm | Permalink

    I was very lucky to find this on my first try. Thanks for creating the luck!

  20. Posted February 1, 2012 at 1:34 pm | Permalink

    Worked! thanks Eric.

  21. TK
    Posted February 2, 2012 at 11:44 am | Permalink

    Oh my! Thank you thank you! I knew it was a font misbehaving but I would never have guessed!!!

  22. Mel Cerri
    Posted February 9, 2012 at 9:20 am | Permalink

    You saved me! Thank you so much!!!

  23. Gorn
    Posted February 16, 2012 at 10:40 am | Permalink

    Thanks a million. I did the new update today 2/16/2012 and had this problem. Thought I was in trouble, but found your site quickly.

  24. Posted February 17, 2012 at 3:02 pm | Permalink

    Dude, THANK YOU!!! Love all the generous souls who bestow this info on the interweb.

  25. Leonardo
    Posted February 20, 2012 at 4:49 pm | Permalink

    I have the verdana installed…. but still does not work… I have the 10.6.8 update, and Never touched the verdana before… should I download it from a certain website?

  26. Leonardo
    Posted February 20, 2012 at 4:52 pm | Permalink

    no problem… I was missing the italic and bold… I just copied them from my windows partition and it was just fine!!!! perfect

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